At Irish Angling Adventures, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns policy to ensure your peace of mind.
1. Eligibility
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Returns must be initiated within 14 days of the delivery date.
- Certain items such as perishable goods, personalized items, and digital downloads may not be eligible for return. Please refer to the product description for specific return eligibility.
2. How to Initiate a Return
- To initiate a return, please contact our Customer Service team at irishanglingadventures.com.
- Provide your order number and details of the item(s) you wish to return.
- Our team will guide you through the return process and provide you with a return authorization if applicable.
3. Return Shipping
- Customers are responsible for the cost of return shipping.
- We recommend using a trackable shipping service and purchasing shipping insurance for high-value items, as we cannot guarantee that we will receive your returned item.
4. Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
- Please note that shipping costs are non-refundable, and the cost of return shipping may be deducted from your refund unless the return is due to our error.
5. Exchanges
- If you wish to exchange an item for a different size, color, or style, please contact our Customer Service team to arrange for an exchange.
- Exchanges are subject to product availability. If the desired item is not available, a refund or store credit may be offered instead.
6. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, either by providing a replacement, issuing a refund, or offering store credit.
7. Final Sale Items
- Items marked as “Final Sale” are not eligible for return or exchange unless they arrive damaged or defective.
8. International Returns
- International returns may be subject to additional shipping fees and customs duties. Customers are responsible for these costs.
9. Changes to Returns Policy
- We reserve the right to update or modify our Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase from Irish Angling Adventures, you acknowledge and agree to abide by our Returns Policy.
If you have any questions or concerns regarding our Returns Policy, please don’t hesitate to contact us. Your satisfaction is our top priority, and we’re here to assist you every step of the way.
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